Contact Exam Quay
For help with an order, download or product, email info@knowledgequay.com.
Please include:
- your order number;
- the email address used at checkout;
- the product title; and
- a clear description or screenshot of the problem.
Download problems
Before contacting support, check your spam or junk folder, confirm that you used the correct email address and review the order in your customer account. Please never email payment-card details or passwords.
Product questions
Tell us the pupil’s target level and the name of the school or exam format you are preparing for. We can explain what a product contains, but we cannot guarantee that any independent resource exactly matches a school’s current admissions test.